When Disaster Strikes

Whether it's water, smoke, electrical surge or other physical damage you only have a short time to act to avoid permanent damage!  We have the knowlege and equipment to make any electronics disaster less painful.  

Why Use Us?

(See Information On Our Methods and Facility)

Don't lose your important data, family memories or expensive equipment by not knowing what to do.  We're here to help!

CONTACT US NOW!

We Utilize
See Discounts
From DriveSavers
Data Recovery
For Advanced Data Recovery
 

FIRST STEPS for wet or smoke damaged items!

  • Remove power from your electronic device.
    • Make sure power breaker is off before unplugging your device if it is wet or there has been a fire!
    • Unplug your device from the wall, power strip or cord.
    • Remove any accessible batteries from your device.
  • Using a clean, dry and absorbent towel, pat your device dry.
  • Wrap the device in another towel or cloth that is completely dry.
  • Place wrapped device, batteries and all cords in a clean sack or bag for transport.
  • Contact Connect 4 Solutions, LLC for help!
    Immediate action can avoid permanent damage!

FIRST STEPS for power surge, dropped or otherwise physically damaged items!

  • Remove power from your device.
    • Make sure power breaker is off before unplugging your device if it is plugged in to a wall outlet.
    • Unplug your device from the wall, power strip or cord.
    • Remove any accessible batteries from your device.
  • Gather ALL parts, cords and accessories for your device.
  • Contact Connect 4 Solutions, LLC for help!
    Immediate action can avoid permanent damage!

Water or Smoke Damage DON'TS!

  • DON'T turn on your device to see if it works!
    • You could be shocked, electrocuted or do significant damage to your device that makes it impossible to save.
  • DON'T wipe water or soot off the device near any hole, button or key. PAT DRY ONLY!
    • Wiping actions can force liquids or corrosive soot particles deeper into your device and cause more damage.
  • DON'T just let things sit and hope they will dry out!
    • Exposed to air, both water and soot are extremely corrosive. The longer they sit, the less likely that they can be helped!

Electrical Surge DON'TS!

  • DON'T touch your electronic device without turning off the power breaker that services the outlet your device is plugged in to!
    • Even when there doesn't appear to be power, avoid dangerous electrical shocks by making sure.
    • Surge damage can cause power strips to be unsafe and short out further at any time. Make sure and let us test or replace yours before using it again!
  • DON'T open up your electronic device to "check it out"!
    • Electrical surge damage is often NOT visible. Many components continue to hold a dangerous electrical charge long after a device is unplugged!

Dropped Item DON'TS!

  • DON'T attempt to power up the device!
    • Devices with hard drives, such as laptops, external storage and media players can quickly suffer complete data loss.
    • Electrical components can come loose after physical damage. These can short out and cause further damage.
    • Devices which depend on precise alignment, such as CD, DVD and Blu-Ray drives, can damage your media if not checked before using.

Connect 4 Solutions, LLC assumes no responsibility for the personal safety, possible data loss or equipment damage that is possible, even when following these steps. The information here is provided simply as a set of guidelines that can assist in protecting and restoring your electronics items and/or data. Anyone who attempts these procedures in whole or in part assumes full responsibility for their own actions.

©2020 Connect 4 Solutions LLC